Refund & Shipping Info

Refund Policy

Due to the current circumstances of Covid-19, there will be a temporary change to our return policy, all sales will be final. If you have questions about styling or require any other assistance please feel free to email us at torontooffice@aitorontoseoul.ca or connect with us via Instagram DM or Facebook Messenger. We will do our absolute best to help assist you before you make a purchase. 

Shipping info

All orders are shipped from our Toronto Office via Canada Post or UPS.

We do not ship to PO Boxes therefore; it is best to provide a residential/work address.

CANADIAN SHIPPING RATES

FREE SHIPPING Canada wide 

USA SHIPPING RATES

Canada Post Tracked Shipment (5-14 Business Days)

Additional duties may apply upon arrival. ai Toronto Seoul is not responsible for these additional costs.

INTERNATIONAL SHIPPING RATES

Delivery costs depend on the dimensional weight and size of your order:

Canada Post Tracked Package (1-3 Weeks)

Additional duties may apply upon arrival. ai Toronto Seoul is not responsible for these additional costs.